Privacy Policy

Effective Date: January 1, 2024

Welcome to Mentora Language Academy (https://mentoralanguageacademy.com), a premier language learning platform dedicated to offering personalized language education. Our commitment extends beyond language learning to include the protection of your privacy and personal information. This Privacy Policy outlines how we collect, use, manage, and protect the personal information of our users.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

  • Contact Details: Includes your name, email address, and phone number when you fill out our enquiry form or register for an account.
  • Account Information: For registered users, we collect information necessary for account creation and management, such as username, password, and course preferences.

Non-Personal Information

  • Analytics Data: We use tools like Google Analytics to collect anonymized data that help us understand how our services are used, such as website visitation patterns, user engagement, and effectiveness of our offerings.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, for performance analytics, and to personalize content and ads. Users can control the use of cookies at the individual browser level.

How We Use Your Information

The information we collect is used in the following ways:

  • To respond to your enquiries and fulfill your requests.
  • To personalize your experience with our services.
  • For internal analytics purposes, to improve the quality and effectiveness of our website and services.
  • To send updates, security alerts, and administrative messages.
  • For compliance with our legal obligations, to resolve disputes, and to enforce our agreements.

Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. Information may be shared under the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
  • Consent: With your consent, we may share your information for any other purpose disclosed by us when you provide the information.

Your Rights and Choices

You have the right to:

  • Access, correct, update, or request deletion of your personal information.
  • Object to processing of your personal information, ask us to restrict processing of your information, or request portability of your information.
  • Opt-out of marketing communications we send you at any time.
  • Withdraw any consent you have given to the processing of your personal information.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions or concerns about our Privacy Policy or data processing practices, please contact us at:

  • Email: info@mentoralanguageacademy.com
  • Phone: +91 98959 27064
  • Address: Mentora Language Academy, VP Marakar Road, Near Edappally Toll Junction, Ernakulam – 682024, Kerala, India

By using our website, you consent to the terms outlined in this Privacy Policy.